About

The Vicidial Group:

The Vicidial Group was founded in 2007 to provide an array of professional products and services to the rapidly growing national and international Vicidial user community. The Vicidial Group began offering its VICIhost hosted call center service that same year. The original creator and primary developer of VICIdial, Matt Florell, started the Vicidial Group along with several other VICIdial consultants who had all been operating independently.  

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Awards:

Awards we’ve won:

Insights Success 10 Most Innovative Contact Center Solution Providers List for 2018

- Insights Success 10 Most Innovative Contact Center Solution Providers List for 2018

CIO Review Best Open-Source solution providers for 2017

- CIO Review magazine, Best Open-Source solution providers for 2017

CIO Review most promising call center technology providers for 2016

- CIO Review magazine, Most promising contact center technology providers for 2016

inc500

- Inc. magazine Inc 500 | 5000, For 2013 rank #1417

award_itexpo2011

- Internet Telephony East 2011, “Best of Show” Call Center

award_voipgermany2008

- VO.IP Germany 2008, 2nd place for Call Center Applications

award_sourceforge2006

- Sourceforge.net 2006 “Project of the Year” VOIP Projects